WVSU Libraries launch chat services

Source: Graciano Facebook page

West Visayas State University launched several library chat services for its libraries on different campuses and colleges. These chat services are connected to their respective Facebook pages.

Graciano is the chat service for the WVSU Main Campus Library, which also stands for "General Reference Access and Information Assistance via Networks Online (GRACIANO)." According to their Facebook page, "The West Visayas State University Library launches Chat Graciano to assist you virtually in your information needs. For queries and requests, all you have to do is visit our Facebook page and click message to begin chatting with Graciano. 

The West Visayas State University Library Staff also offer scanning services, and are currently working on LibGuides to sufficiently serve your information and research needs."

Graciano is based on Graciano Lopez Jaena, the Ilonggo hero, and also the namesake of the main library building.

The other virtual library chat services are the following: They are Clora, College of Medicine; Digital New Normal Services (DINNS), Calinog Campus; Janiuay Campus Interactive Library Assistant (JACILA); Gina, Himamaylan Campus; Pia, Pototan Campus; and Lia, Lambunao Campus.

Here are the Facebook pages of their branch libraries:

GRACIANO of WVSU-Main Campus Library

CLORA of WVSU College of Medicine

DINNS of WVSU Calinog Campus Library

JACILA of WVSU Janiuay Campus Library

GINA of WVSU Himamaylan Campus Library

PIA of WVSU Pototan Campus Library

LIA of WVSU Lambunao Campus Library

Here is a video showing their library services in the new normal: 

Introducing WVSU System Libraries’ Chat Service Family [Facebook post]. (2020 September 11). Retrieved from

More WVSU virtual library assistants launched [Facebook post]. (2020 September 11). Retrieved from

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